Change Password

You can change your login password for the 'TimeCard' app. at any time.

Note:
You have to enter your phone number to receive a verification code for authentication. Ensure that you enter the correct phone number as in your company records. If you have changed your phone number recently, contact your company administrator to update your company records then reset your password.

To change your password

• Tap the 'Menu' on the left
• Select ' My Account' 
• Tap the 'Reset Password' link

You are taken to the 'Password Reset' screen:

• Enter your mobile phone number (with the country code) to receive a verification code for authentication. The phone number should be the same as the one in your company records. The password reset will fail if the phone number you entered does not match your company records. 
• Tap 'Generate Code'

You will receive a seven-digit verification code on your mobile via SMS.

• Enter the code in the next screen:

• Tap 'Verify'.

You are taken to the password reset screen:

• Enter your new password and re-enter it for confirmation in the respective fields. Ensure that your password is: 
  • not any of your previous passwords 
  • a combination of upper and lower case characters, special characters, and numerals that could not be easily guessed 
  • of length 8 to 20 characters.  
• Tap 'Reset Password'

The password has been changed. You have to re-login to the app with your new password.